Silver Singles Australia
Silver Singles Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 15 reviews; consumers are mostly dissatisfied. Common issues involve account access, unexpected charges, and slow or unavailable support.
Key Takeaways for Future Customers
- Check refund and cancellation policies before subscribing and monitor bank statements for unauthorised charges.
- Expect difficulties contacting customer service and possible delays resolving subscription or login problems.
- Consider membership options carefully as price level is reported high versus perceived value.
Negative Feedback / Risk Areas
- Frequent Silver Singles Australia customer complaints about unauthorised billing and refused refunds.
- Recurring reports of inability to cancel auto-subscription and problems with membership rollovers.
- Numerous billing, subscription and login issues combined with poor customer service responsiveness.
Positive Feedback
Some reviewers note age targeting, app selection and occasional helpful customer service interactions as useful features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 15 reviews; consumers are mostly dissatisfied. Common issues involve account access, unexpected charges, and slow or unavailable support.
Key Takeaways for Future Customers
- Check refund and cancellation policies before subscribing and monitor bank statements for unauthorised charges.
- Expect difficulties contacting customer service and possible delays resolving subscription or login problems.
- Consider membership options carefully as price level is reported high versus perceived value.
Negative Feedback / Risk Areas
- Frequent Silver Singles Australia customer complaints about unauthorised billing and refused refunds.
- Recurring reports of inability to cancel auto-subscription and problems with membership rollovers.
- Numerous billing, subscription and login issues combined with poor customer service responsiveness.
Positive Feedback
Some reviewers note age targeting, app selection and occasional helpful customer service interactions as useful features.
Media from reviews
Melbourne, Victoria
Still taking money when not on their ?
Trying to council my Premium Subscription havent been on their for over 12 months and there still talking $194 out of my account not happy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid and have not been able to log in
- I paid but cannot log in after an hour.
- I cannot contact them.
- Payment shows as completed in my bank.
- Do not recommend.
I paid and an hour later have not been able to log in, nor have I been able to contact them at all. I have checked my bank account and the payment has gone through.
Worswaste timedododo not t site ever. Do not reccomend
- Paid but unable to even log in
- Its a con
Preferred solution: Full refund
User's recommendation: do not reccommend at all
Hello you took 3 months of payments I'm on a pension I can afford $44 but not $130.00 I wish for a refund and cancellation thank you
You took out way to much money I just wanted to pay monthly I'm on a pension so I would like a refund and cancellation thank you
Preferred solution: Full refund
Need help
Give details no help need to talk to someone
I don't know if I joined or not not good with phones need to talk to human
Preferred solution: Deliver product or service ordered
User's recommendation: Don't bother
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour phone contact is BS
- Called from Australia; heard a message that you’re offline.
- Wants a 24/7 call center for the org linked to Spark dating sites and accountability.
Called from Australia and got a lame recorded message saying youre unexpectedly off line. For an international organisation whose parent company Spark owns a list of dating sites it is spurious that you cant have a dedicated 24hr call center, no matter what the unexpected problem is.
Start up the generator or get on your bike and peddle the power, the excuse sounds very fake. Be accountable.
User's recommendation: Customer service doesn’t exist
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t reset password and can’t talk to a human
- Australian customer paid AUS $329.70.
- Cannot sign in; credentials unrecognised.
- Support unresponsive; Spark criticised.
Im a new customer from Australia, signed up and paid AUS $329.70.
I signed out and when I tried to sign back in my email or password werent recognised. When I tried to reset the password I didnt get the email offering a reset, so it means my email address isnt recognised.
So I tried to call (rather than stuff around with remote coms) in the hope to talk to a human but I got a recorded message saying I there was an unexpected problem so they couldnt answer the call.
What BS!
The parent company Spark owns a number of international dating sites if they cant start the generator up or start peddling the bike to answer calls theyre not fit for business. Its very spurious.
User's recommendation: Don’t
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAccount issues
Absolutely terrible!
Have requested on several occasions for assistance in paying a bill and no help!
- Good selection and app
- Customer service with assistance
Preferred solution: Assistance in paying and continuing my subscription but no help?????
User's recommendation: Terrible customer service
Brisbane, Queensland
I cancelled my membership months ago and have received a renewal notice. It is almost impossible to follow the directions offered. I requested confirmation of my cancellation at the time.
- The site makes cancellation nearly impossible and renewal notices arrive even after cancellation.
- The experience was disappointing throughout.
The web site makes it almost impossible to cancel and even when you think you have you receive a renewal notice. I believe it is deliberately made super difficult or is a scam so an automatic renewal can be put in place as you have not met the Terms & Conditions.
The whole experience was disappointing from start to finish
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have requested a cancellation
- Cancellation requested over a year ago; charges continue.
- Cannot login; please cancel auto-subscription ASAP and respond by email.
I have requested a cancellation over a year ago. I am still being charged for the subscription.
I cannot login as I do not use your services.
Can you cancel my auto subscription
Asap please.
My email is
jennybyrne1957@***.com
Please respond to this email.
Preferred solution: Full refund
Adelaide Cbd, South Australia
I want to unsubscribe from sikversingles
I do NOT want to be automatically resubscribed to silversingles, please phone me or email me. I WAS NOT aware you would automatically do that
Can't access my account because I've changed my email
I've changed my email address and can't access my account as a result
Tried to contact the company but they're not interested
User's recommendation: Don't use this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't access my account
Cant access my account. Tried to log into my account and it keep saying incorrect username or password which not correct
Preferred solution: Access
User's recommendation: Not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuburb
- Stormy's profile shows Dawes Creek instead of Northern Beaches, Sydney.
- She has paid for 3 months and asks it to be fixed.
Hi Siver singles. The are I live I.
Is the Northern beaches Sydney.
My profile keeps putting me living at Dawes Creek, which is nowhere where I live. As I have paid for 3 months could you please sort this out for me.
Warm regards
Stormy
- Age preference
- It is not great for finding matches due to suburb mistake
Preferred solution: The suburb where I live correct as it makes a difference to matching with somet
User's recommendation: Check the suburb before submitting
Worst website ever. I have just checked my supposed matches.
75% live in Dawes Point.
Not one of the matches live there. It is impossible to meet a match who lives in your area.
I didn’t realise you took out the 12months all at once i cannot afford to pay the whole amount please refund me.
- They expected 12 equal installments and can't pay the total amount at once.
- They were charged and request a refund for food and expenses.
I cannot afford to pay the whole amount at once I had the idea it was 12 equal amounts please refund me as soon as possible its come out the account I buy food and expenses Im desperate please refund me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter the huge amount of personal data I entered useless matchesi
- Entered all requested information.
- I have a doctorate and want educated matches.
- Most matches had low education; I canceled and want fees and refunds.
I entered all the information requested. I have a doctorate, and I am am not interested in a companion who has very low educational background.
All but one of the suggested matches had high school graduation max!
Total mess up. What are the charging fees for?
I have canceled my subscription but I believe it is difficult to get a refund.
- Very poor functioning website online
Preferred solution: Full refund
User's recommendation: Don’t touch them with a barge pole
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of my premium membership and request for a refund within 3 days of signing up.
I signed up for a premium membership at 13.30 Australian Summertime on Tuesday 10 January. I am sending this email 45 minutes after signing up, well within the three days to cancel and receive a refund.
I am cancelling as your website led to believe I could pay month by month and thereby access the functionality of your dating service. I WISH TO CANCEL AND RECEIVE A REFUND.
EMAIL: mdolan1@***.com
PASSWORD: Gayboyz2309
- Did not have time or energy to say
Preferred solution: Full refund
User's recommendation: Look at the small print on payment before joining up this dating website
Brands Related to Silver Singles Australia
Zoosk
“Trying to subscribe, but am only allowed 'one month' option. I want a one year subscription! Not able to...“
Silver Singles
“There are a few serious platforms like AFFCupid.com - it was not specifically designed for some age...“
ChristianMingle
“I couldn't cancel per app or website despite the claim that one could do so. I finally reached a person...“
EliteSingles
“I am a paid member and am unable to sign in. I check the "forgot password" box but no reset email is...“
Companies Similar to Silver Singles Australia
Bumble
“Refunds have been getting charged over $200 in ***. I have tried to email and send messages; there is no...“
eHarmony
“I answered the lengthy questions, and then on the final page, it kept taking me in a circle in the ZIP...“
Tinder
“Hi, I recently received a notification from Tinder that my account has been banned for no reason. My ex...“
MeetMyAge
“GUARANTEED it's a scam. I posted an image to all the "women" I talk to. The image simply says, HOW MUCH...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
My whatsapp unblocked please